Navan Trip Fee: What NVN*TRP FEE Is on Your Statement
NVN*TRP FEE is a Navan booking charge, not fraud. What the trip fee covers, why it is not on the pricing page, and why it stays even when you cancel.
By the TripAgent.ai team
August 2026 · 7 min read
NVN*TRP FEE on a card statement is a Navan trip fee: the booking charge Navan applies when a flight, hotel or car is reserved through its platform. NVN is Navan, TRP FEE is trip fee, and it is billed to whichever card was used to make the booking, corporate or personal. It is a separate line from the fare itself, which is why it looks unfamiliar sitting next to an airline charge. It is also consistently described as non-refundable, so cancelling the trip or voiding the ticket does not remove it. Navan does not publish the amount anywhere on its pricing page, which is the single most confusing thing about it and the reason this charge generates so many searches.
If you landed here from a statement line and just wanted to know whether it was fraud: it is not. Below is what the fee is, why it exists on a product marketed as free, what happens to it when plans change, and how to get a receipt for it.
What is NVN*TRP FEE on my credit card statement?
It is a Navan trip fee. Card descriptors are short and heavily abbreviated, so the merchant name gets compressed to NVN and the charge type to TRP FEE. You will sometimes see variants such as NVN TRP FEE without the asterisk, depending on how your issuer formats descriptors, and on older statements you may find TRIPACTIONS instead. That is the same company: TripActions rebranded to Navan in 2022, and some card and accounting records still carry the old name.
The charge appears separately from the travel itself. Book a flight through Navan and you can expect the airline or Navan to charge the fare, and a distinct smaller charge for the trip fee. On a statement where several people booked in the same week, that produces a cluster of small identical-looking charges that are easy to mistake for a duplicate or a test transaction.
The fastest way to match them up is to work from the statement rather than from memory. If you are reconciling a month of card activity and want to see every instance at once, it helps to turn the PDF statement into a spreadsheet and sort by descriptor, because the trip fees will group together immediately and each one will line up against a booking date.
What is the Navan trip fee?
It is a per-booking service charge for using the platform to make a reservation. The fee covers the transaction itself and the support attached to it: the booking is issued, held against your company policy, and backed by Navan's travel agent support if something needs changing later. In industry terms it is a transaction fee, the same category of charge a traditional travel management company applies when it issues a ticket.
What makes it unusual is where it sits. Most corporate travel platforms charge the company on an invoice. The Navan trip fee lands on the card that made the booking, which means it frequently appears on a personal card if an employee booked with one, and then has to be expensed back like any other business cost. That is the mechanism behind most of the confusion: the person seeing the charge is often the traveler, not the person who signed the contract.
How much is the Navan trip fee?
Navan does not publish it. That is worth stating plainly, because it is the honest answer and because a lot of pages will happily quote you a figure they cannot source. As of August 2026, navan.com/pricing lists the Business plan as free for companies up to 300 employees with unlimited trips, Enterprise as a quote, and expense management as free for the first five monthly users and then $15 per user per month. There is no trip fee schedule on that page, and no rate card behind it.
What that means for you is practical rather than mysterious. The amount is set in your company's arrangement with Navan and varies by booking type, so the figure your colleague sees is not necessarily the figure you see. If you need the actual number, your travel or finance admin can pull it from the Navan admin console, and it will be itemized on the booking confirmation for any individual trip.
Do not budget from a number you found on a comparison site. In this category unsourced fee figures are wrong more often than they are right, and this one is unpublished by design.
Is the Navan trip fee refundable?
It is consistently described as non-refundable, including when the underlying booking is cancelled or the ticket is voided. The fare may come back to you as a refund or an airline credit under the airline's own rules, and the trip fee stays charged regardless. Treat it as paid at the moment of booking rather than at the moment of travel.
There is a real budgeting consequence to that, and it hits teams with volatile plans hardest. A company that books early and cancels often pays the fee on trips that never happen. If your calendar shifts constantly, the effective cost per completed trip is higher than the headline, sometimes considerably. That is not hidden or unfair, but it is invisible in any comparison built on published rates alone, and it is exactly the kind of thing worth checking before you commit to a platform. We cover the wider version of this problem in our guide to corporate travel booking fees and hidden costs.
Because the terms attached to your account can differ, confirm the refund position with your Navan admin before you rely on it for a reimbursement decision.
How do I get a receipt for a Navan trip fee?
The trip fee is itemized on the booking confirmation Navan issues, and it also appears in the trip record inside the Navan app or web console under the relevant booking. Open the trip, and the charge breakdown separates the fare from the fee. If you booked on a personal card and need to expense it, that breakdown is the document to attach.
If the booking was made by someone else on your behalf, or the trip has already been archived, your travel admin can retrieve the same record. For accounting purposes the fee is an ordinary business travel expense and is coded with the trip it belongs to, not as a separate software subscription, since it is a transaction charge rather than a license.
Why is the trip fee not on the Navan pricing page?
Because the pricing page is describing the software, and the trip fee is not software pricing. Navan's published position is that the Business plan is free and that the product is funded by travel providers' commission fees, which is a genuine and common model in this industry: the platform earns from the supply side rather than billing you a per-seat license. The trip fee sits alongside that as a transaction charge, and it is negotiated per account rather than listed.
This is worth understanding rather than being annoyed by, because it changes how you compare vendors. A free platform funded on supplier commission is not the same purchase as a paid platform with no per-transaction charge, even when both end up costing a similar amount. In the first case some of your cost is inside the fares you book, where you cannot see it. In the second it is on an invoice, where you can.
How the trip fee compares with other platforms
This is what the major US platforms publish about per-trip charges as of August 2026. The point of the table is not to rank them, it is to show how differently the same charge is disclosed.
| Platform | Per-trip or booking charge | Published? |
|---|---|---|
| Navan | Trip fee, charged to the card used for the booking, non-refundable | No amount published. Business plan itself is free up to 300 employees |
| SAP Concur | Concur Travel is billed on trips booked, on tiered transaction pricing | No rate published anywhere. The widely quoted $7 figure belongs to Concur Expense, per report |
| Expensify Travel | $15 per trip, and $25 when an agent handles a change | Yes, both figures published |
| ITILITE | $10 per trip, or $7 per trip using its wallet | Yes, published, with trip modifications included in the per-trip price |
| TripAgent.ai | None. No per-trip or per-booking charge | Yes. $19 a month flat, published, cancel any time |
Two of the five publish a clean per-trip number. Two do not publish one at all. That spread is the practical reason a travel budget built from pricing pages tends to miss, and it is why the useful question in a vendor call is not what does it cost but what else gets charged and to which card.
Is Navan actually free?
The software is free for companies up to 300 employees, and that part is accurate as published. The trip fee is a separate charge, and supplier commission funds the rest, so free describes the license rather than the total. Whether that adds up to a good deal depends on your trip volume and how much of your travel you would have booked at those rates anyway.
For a company with modest travel and no interest in running a procurement exercise, it is a genuinely strong offer. For a company booking heavily, the per-trip charge and the commission model both scale with activity, and it is worth modelling against a flat-rate alternative. We walk through the full picture in our breakdown of how much Navan costs, and set it against the wider market in the corporate travel software pricing comparison.
If the per-trip charge is the specific thing you want to eliminate, that is the trade TripAgent.ai is built around: a flat $19 a month to plan and cost the trip, with no per-booking fee anywhere and no commission-funded inventory sitting behind the fares. It plans the day-by-day itinerary, prices activities, food and local transport and hotels, and rebuilds the affected day on request when a flight is cancelled. Companies comparing the two directly usually start with the Navan alternative comparison.
What to do next if this charge is on your statement
Match it to a booking date first, using the trip record in Navan or your booking confirmation. If it matches, it is legitimate and you can expense or code it against that trip. If you cannot find a matching booking, escalate to your travel admin before disputing it with your card issuer, because a dispute on a legitimate platform charge can suspend the account for everyone.
If you are the person who signs the contract rather than the one reading the statement, the useful follow-up is to ask Navan for your account's trip fee schedule in writing, by booking type, along with the refund position when a trip is cancelled. Both are answerable questions. Neither is on the website.
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